PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and shared when you visit www.deaurea.fr (the “Site”) or make a purchase there.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

COOKIES

Here is a list of cookies we use. We have listed them here so you can choose whether or not to allow them.

_session_id, a unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

  • The "log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
  • "Invisible pixels", "tags" and "pixels" are electronic files that record information about how you browse the Site.

Furthermore, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging for your order to be shipped, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:

  • communicate with you;
  • assess potential fraud or risks;
  • and when it matches the preferences you have communicated to us, to provide you with information or advertisements concerning our products or services.
    We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite . We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

As mentioned above, we use your personal information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

YOUR RIGHTS


If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Furthermore, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests, as listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION


When you place an order through the Site, we retain your order information in our records unless and until you ask us to delete it.

CHANGES


We may amend this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US


To learn more about our privacy practices, if you have any questions or wish to file a complaint, please contact us by email at contact@deaurea.fr , or by mail at the following address:

6 Rue Théodore Monod, Ostwald, 67540, France

SMS MARKETING

We use a text messaging platform, which is subject to the following terms and conditions. By accepting our text marketing and notifications, you agree to these terms and conditions.

By entering your phone number at checkout and initiating a purchase, subscribing via our registration form, or using a keyword, you agree that we may send you SMS notifications (regarding your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition of any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform, SMSBump Inc., a European Union company with an office in Sofia, Bulgaria. This data will be used to send you targeted marketing messages and notifications. When sending text messages, your phone number will be transmitted to a text messaging service provider for delivery.

If you wish to unsubscribe from receiving SMS messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a valid means of opting out. Message and data rates may apply.

For any questions, please text "HELP" to the number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.